This learning plan is designed to be taken with the basic AI Trainer onboarding. It contains additional course material specifically for designing conversations for voice. This material is only required for AI Trainers working on voice projects, and for chat based projects it won't be needed.
Onboarding add-on for voice
Conversation design for voice
Everything you need to start designing conversations in the voice medium. The first course is also part of the basic onboarding. The second course explores features and tools specific for voice.
-
Create and design basic content
Learn how to create clear, helpful responses using the essential tools for designing AI agent replies.
-
Design conversations for voice
We learn the basics of designing content for voice agents. We look at how the voice channel differs from chat and which features you can use to enhance your voice flows.