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Academy | boost.ai

All Activities

51 results returned
  • Onboarding add-on for NLU

    Are you a new AI trainer looking to train your first custom NLU model? Well, in that case, the basic onboarding might not be enough. This add-on contains some extra courses to help you on your way.

    • Collection
    • Duration 4.4h
    • Intermediate
  • Onboarding add-on for voice

    Are you a new AI trainer looking to build your first voice agent? Well, in that case, the basic onboarding might not be enough. This add-on contains some extra courses to help you on your way.

    • Collection
    • Duration 1.3h
    • Beginner
  • Testing your AI agent

    Testing is a vital part of building an AI agent. Without testing, we won't know if what we have built works until its too late. Although we can never account for everything, we can still catch a lot of issues...

    • Path
    • Duration 55m
    • Beginner
  • Onboarding for AI Trainers

    Are you an aspiring AI Trainer? This is the perfect onboarding for you to take as you build your first AI agent. Learn all the basic tools to train a custom model, create responses, and get a feel for how...

    • Collection
    • Duration 6.1h
    • Intermediate
    • Credential
  • Build an intent hierarchy

    Learn how to build and navigate the intent hierarchy — the foundation that defines what your AI agent knows and how it responds.

    • Path
    • Duration 30m
    • Intermediate
  • Improve the model with clean-up reports

    The clean-up reports are built-in reports that tell you where to improve your trained NLU model. In this course, we will go through some of the more important reports and give you an idea of where to start.

    • Path
    • Duration 50m
    • Intermediate
  • Train a prediction model

    Learn how to train a custom NLU model in boost.ai — from preparing training data to evaluating performance.

    • Path
    • Duration 1h
    • Intermediate
  • Improve the model with test results

    Test results are the ultimate tool for benchmarking and improving a custom-trained NLU model. This course introduces the various kinds of issues we can find here and how to resolve them, improving prediction accuracy.

    • Path
    • Duration 1.3h
    • Intermediate
  • Welcome to the AI trainer onboarding

    This short introduction explains how the onboarding is structured and suggests which courses you should focus on first.

    • Path
    • Duration 10m
    • Intermediate
  • Create and design basic content

    Learn how to create clear, helpful responses using the essential tools for designing AI agent replies.

    • Path
    • Duration 45m
    • Intermediate
  • Intro to language processing

    The language processing algorithm is a central part of how our custom NLU model understands languages. In this course, we will see how big of an impact this algorithm can have on model performance and how it works.

    • Path
    • Duration 1.2h
    • Intermediate
  • Design conversations for voice

    We learn the basics of designing content for voice agents. We look at how the voice channel differs from chat and which features you can use to enhance your voice flows.

    • Path
    • Duration 30m
    • Intermediate
  • Building trust through security & data protection

    Data security is essential for protecting sensitive information and maintaining customer trust. Boost.ai helps businesses build trust by offering tools for data protection and compliance. This lesson covers Boost.ai’s security measures, emphasizing cloud hosting as a secure solution and how...

    • Path
    • Duration 14m
    • Beginner
  • Why support multiple languages?

    If you are interested in finding out how multiple languages work, why and when it should be implemented, and how to get started. Then this is the course for you.

    • Path
    • Duration 8m
    • Beginner
  • Security & privacy features in the boost platform

    Boost.ai is an organisation that takes security and privacy very seriously, and the platform has several features that will help you manage you and your end user's date securely and responsibly. We can not give advice on how to configure...

    • Path
    • Duration 1.3h
    • Intermediate
  • What parts make up an AI agent?

    Are you new to boost.ai's platform, or curious what it is? In this course we explain how our platform is set up, in broad lines, to help you understand how we help you deliver great AI agents.

    • Duration 4m
    • Beginner
  • Automate more interactions

    The automation rate tracks how many interactions we can resolve without involving a human. It is one of the most central Key Performance Indicators (KPIs) for AI agent projects, because automated interactions save time, money and resources. This course covers...

    • Path
    • Duration 1h
    • Beginner
  • Get started with intent overview

    In this course, we introduce the intent overview tool and explain why it's such an important tool for running an efficient AI agent project. We show what you can do with it, and share examples of how to use it...

    • Path
    • Duration 30m
    • Beginner
  • Increase your traffic

    In this course, we cover methods to increase your traffic based on real data from live projects. You'll learn how to categorize initiatives to increase traffic, and how to find ones that fit your AI agent project.

    • Path
    • Duration 1h
    • Beginner
  • Teaching our agent to understand & respond to users

    In its simplest form, an AI agent needs to understand what users are saying and respond appropriately. In this activity, we are going to dive into how we build understanding and create responses in the boost.ai platform.

    • Duration 15m
    • Beginner
  • Build AI agents with boost.ai

    Learn the basics of building AI agents — a step-by-step overview that makes the process simple and approachable.

    • Path
    • Duration 46m
  • Understanding the boost.ai platform

    If you're new to boost.ai and need a broad overview of our product and how it works, then this is your starting point. Even if you don't have access to the boost.ai platform yet, this is a perfect introduction to...

    • Collection
    • Duration 1.1h
    • Beginner