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  • Onboarding add-on for NLU

    Are you a new AI trainer looking to train your first custom NLU model? Well, in that case, the basic onboarding might not be enough. This add-on contains some extra courses to help you on your way.

    • Collection
    • Duration 4.4h
    • Intermediate
  • Onboarding add-on for voice

    Are you a new AI trainer looking to build your first voice agent? Well, in that case, the basic onboarding might not be enough. This add-on contains some extra courses to help you on your way.

    • Collection
    • Duration 1.3h
    • Beginner
  • Testing your AI agent

    Testing is a vital part of building an AI agent. Without testing, we won't know if what we have built works until its too late. Although we can never account for everything, we can still catch a lot of issues...

    • Path
    • Duration 55m
    • Beginner
  • Basic onboarding for AI Trainers

    Are you an aspiring AI Trainer? This is the perfect onboarding for you to take as you build your first AI agent. Learn all the basic tools to train a custom model, create responses, and get a feel for how...

    • Collection
    • Duration 6.1h
    • Intermediate
    • Credential
  • Security & privacy features in the boost platform

    Boost.ai is an organisation that takes security and privacy very seriously, and the platform has several features that will help you manage you and your end user's date securely and responsibly. We can not give advice on how to configure...

    • Path
    • Duration 1.3h
    • Intermediate
  • Understanding the boost.ai platform

    If you're new to boost.ai and need a broad overview of our product and how it works, then this is your starting point. Even if you don't have access to the boost.ai platform yet, this is a perfect introduction to...

    • Collection
    • Duration 1.1h
    • Beginner
  • Build generative responses with gen action

    Get started with generative actions — learn how to write instructions, upload knowledge, and design dynamic responses with control and flexibility.

    • Path
    • Duration 1.3h
    • Beginner
  • Basic onboarding for project managers

    Are you the project manager for a new AI agent? This onboarding covers the entire implementation journey, from planning to building to going live. Take this onboarding to stay one step ahead and lead your team to success.

    • Collection
    • Duration 4.5h
    • Beginner
    • Credential
  • Extract and use variables with entities

    This course will cover the basics of entity extraction, how we gather and use information from our end users. It also covers the basics of API connectors and if statements.

    • Path
    • Duration 2h
    • Intermediate
  • Create value with voice agents

    In this course we'll explore how conversational IVRs, or voice agents, can help create customer experiences that help us retain customers and bring value to our businesses. We'll also learn about the synergies between chat and voice and the benefits...

    • Path
    • Duration 1.1h
    • Intermediate
  • Get started with conversation review

    Learn the basics of conversation review — what it is, how it works, and how to use it effectively in your daily workflow.

    • Path
    • Duration 1.4h
    • Intermediate