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9 results returned

  • Testing your AI agent

    Testing is a vital part of building an AI agent. Without testing, we won't know if what we have built works until its too late. Although we can never account for everything, we can still catch a lot of issues...

    • Path
    • Duration 55m
    • Beginner

  • Onboarding for AI Trainers

    Are you an aspiring AI Trainer? This is the perfect onboarding for you to take as you build your first AI agent. Learn all the basic tools to train a custom model, create responses, and get a feel for how...

    • Collection
    • Duration 8.3h
    • Intermediate
    • Credential

  • Security & privacy features in the boost platform

    Boost.ai is an organisation that takes security and privacy very seriously, and the platform has several features that will help you manage you and your end user's date securely and responsibly. We can not give advice on how to configure...

    • Path
    • Duration 1.3h
    • Intermediate

  • Understanding the boost.ai platform

    If you're new to boost.ai and need a broad overview of our product and how it works, then this is your starting point. Even if you don't have access to the boost.ai platform yet, this is a perfect introduction to...

    • Collection
    • Duration 1.1h
    • Beginner

  • Build generative responses with gen action

    Generative action allows us to create dynamic and flexible responses that cover multiple scenarios and use cases. This course gives an introduction to how to write instructions, upload knowledge, design action and API hooks, and set up guardrails, making sure...

    • Path
    • Duration 1.3h
    • Beginner

  • Onboarding for project managers

    Are you the project manager for a new AI agent? This onboarding covers the entire implementation journey, from planning to building to going live. Take this onboarding to stay one step ahead and lead your team to success.

    • Collection
    • Duration 1.8h
    • Beginner
    • Credential

  • Extract and use variables with entities

    This course will cover the basics of entity extraction, how we gather and use information from our end users. It also covers the basics of API connectors and if statements.

    • Path
    • Duration 2h
    • Intermediate

  • Create value with voice agents

    In this course we'll explore how conversational IVRs, or voice agents, can help create customer experiences that help us retain customers and bring value to our businesses. We'll also learn about the synergies between chat and voice and the benefits...

    • Path
    • Duration 1.1h
    • Intermediate

  • Get started with conversation review

    Conversation review is a strong tool in our data analysis toolkit, but before we get to that point we first need to know the basics: What is a review? What tools are available? How do we incorporate it in our...

    • Path
    • Duration 1.4h
    • Intermediate