Extract and use information with entities & API connectors
This course will cover the basics of entity extraction, how we gather and use information from our end users. It also covers the basics of API connectors and if statements.
Entity Extraction
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Getting started with rule-based entity extraction
In this session, we cover rule-based entity extraction: finding information like email addresses, dates, files or URLs in a conversation, and using that to enrich your flow. Rule-based entity extraction can often be set up in just a few minutes.
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Advanced entity extraction: using models
In this session, we will look deeper into entity models, how to set them up, how to train them and how to keep our heads cool when extractions become messy.
