If you're new to boost.ai and need a broad overview of our product and how it works, then this is your starting point. Even if you don't have access to the boost.ai platform yet, this is a perfect introduction to...
Are you an aspiring AI Trainer? This is the perfect onboarding for you to take as you build your first virtual agent. Learn all the basic tools to train a custom model, create responses, and get a feel for how...
Are you the project manager for a new virtual agent? This onboarding covers the entire implementation journey, from planning to building to going live. Take this onboarding to stay one step ahead and lead your team to success.
We learn the basics of designing content for voicebots. We look at how the voice channel differs from chat and which features you can use to enhance your voice flows.
Boost.ai is an organisation that takes security and privacy very seriously, and the platform has several features that will help you manage you and your end user's date securely and responsibly. We can not give advice on how to configure...
Generative action allows us to create dynamic and flexible responses that cover multiple scenarios and use cases. This course gives an introduction to how to write instructions, upload knowledge, design action and API hooks, and set up guardrails, making sure...
If you want to implement more than one language in your virtual agent then there's two main tasks: First we have to train the second language so that the model can understand and detect it, and second we have to...
In this course we'll teach you all about context topic: the virtual agent (VA)'s capability to remember what the user was talking about. This ensures a much smoother conversational experience, and improves customer satisfaction (CSAT).
In this course we will teach you how to use context action: improving your virtual agent (VA)'s capabilities to understand follow-up questions like "why do you need to know?", or "Can you help me find it?".
In this path, you'll learn how to use objects. Objects are reusable templates for intents, training- and test data, and even responses. They allow us to create hundreds of intents in just a few hours, and can make building, managing...
In this course we've highlighted some of our exciting LLM-powered features and tools.
In this course, we introduce the intent overview tool and explain why it's such an important tool for running an efficient virtual agent project. We show what you can do with it, and share examples of how to use it...
How are generative AI and large language models redefining conversational AI? That's the question we are going to explore in this course.
We can combine a variety of different methods to create a virtual agent ready to answer questions on thousands of topics. In this course we will se what they are and their strengths.
Let's explore the building blocks of conversation design: generative and predefined responses.
In its simplest form, a virtual agent needs to understand what users are saying and respond appropriately. In this activity, we are going to dive into how we build understanding and create responses in the boost.ai platform.
Not quite sure what a virtual agent is, or what it can do for you? In this course we explain the basics.
Are you new to boost.ai's platform, or curious what it is? In this course we explain how our platform is set up, in broad lines, to help you understand how we help you deliver great virtual agents.
In this course we will focus on how the virtual agent (VA) itself works and how we build it
Curious to find out what a project together with boost.ai looks like? In this course, we outline the typical steps we take together to create a great virtual agent project.
Get an overview of how boost.ai build and implement high performing virtual assistants by leveraging Generative AI within our custom platform.
Data security is essential for protecting sensitive information and maintaining customer trust. Boost.ai helps businesses build trust by offering tools for data protection and compliance. This lesson covers Boost.ai’s security measures, emphasizing cloud hosting as a secure solution and how...
