Understanding the boost.ai platform
If you a new to the boost.ai platform and need to get a 10.000 overview of the product and how it works, then this is where you start.
Building the VA
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Ai trainer certificate
Learn everything you need to know to start working in the admin panel: Build & train a virtual agent from scratch. Create simple/complex responses. Integrate your virtual agent with APIs. After completion, you will be able to download a certificate...
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Project manager certificate
In this collection we cover the entire journey of getting, building and improving your virtual agent from start to finish. It's a bird's eye view of virtual agent projects covering what you need to know if you are managing a...
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Security & privacy features in the boost platform
Boost.ai is an organisation that takes security and privacy very seriously, and the platform has several features that will help you manage you and your end user's date securely and responsibly. We can not give advice on how to configure...
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Building flexible responses with generative action
Generative action allows us to create dynamic and flexible responses that cover multiple scenarios and use cases. This course gives an introduction to how to write instructions, upload knowledge, design action and API hooks, and set up guardrails, making sure...
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Implementing multiple languages
If you want to implement more than one language in your virtual agent then there's two main tasks: First we have to train the second language so that the model can understand and detect it, and second we have to...
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Working with context topic
In this course we'll teach you all about context topic: the virtual agent (VA)'s capability to remember what the user was talking about. This ensures a much smoother conversational experience, and improves customer satisfaction (CSAT).
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Working with context action
In this course we will teach you how to use context action: improving your virtual agent (VA)'s capabilities to understand follow-up questions like "why do you need to know?", or "Can you help me find it?".
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Building at scale with objects
In this path, you'll learn how to use objects. Objects are reusable templates for intents, training- and test data, and even responses. They allow us to create hundreds of intents in just a few hours, and can make building, managing...
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LLM-powered features & tools
In this course we've highlighted some of our exciting LLM-powered features and tools.
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Working with intent overview
In this course, we introduce the intent overview tool and explain why it's such an important tool for running an efficient virtual agent project. We show what you can do with it, and share examples of how to use it...
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Supercharging Productivity and Build Time
How are generative AI and large language models redefining conversational AI? That's the question we are going to explore in this course.
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Covering a wide range of topics & tasks in days
We can combine a variety of different methods to create a virtual agent ready to answer questions on thousands of topics. In this course we will se what they are and their strengths.
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Giving the best response: Generative or predefined?
Let's explore the building blocks of conversation design: generative and predefined responses.
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Teaching our VA to understand & respond to users
In its simplest form, a virtual agent needs to understand what users are saying and respond appropriately. In this activity, we are going to dive into how we build understanding and create responses in the boost.ai platform.
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What is a virtual agent?
Not quite sure what a virtual agent is, or what it can do for you? In this course we explain the basics.
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What parts make up a virtual agent?
Are you new to boost.ai's platform, or curious what it is? In this course we explain how our platform is set up, in broad lines, to help you understand how we help you deliver great virtual agents.
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How does a virtual agent work?
In this course we will focus on how the virtual agent (VA) itself works and how we build it
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Implementing a virtual agent with boost.ai
Curious to find out what a project together with boost.ai looks like? In this course, we outline the typical steps we take together to create a great virtual agent project.
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How boost.ai leverages generative AI
Get an overview of how boost.ai build and implement high performing virtual assistants by leveraging Generative AI within our custom platform.
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Building trust through security & data protection
Data security is essential for protecting sensitive information and maintaining customer trust. Boost.ai helps businesses build trust by offering tools for data protection and compliance. This lesson covers Boost.ai’s security measures, emphasizing cloud hosting as a secure solution and how...
