Get started with intent overview
In this course, we introduce the intent overview tool and explain why it's such an important tool for running an efficient AI agent project. We show what you can do with it, and share examples of how to use it...
All Activities
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Automate more interactions
The automation rate tracks how many interactions we can resolve without involving a human. It is one of the most central Key Performance Indicators (KPIs) for AI agent projects, because automated interactions save time, money and resources. This course covers...
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Implement multiple languages
If you want to implement more than one language in your AI agent then there's two main tasks: First we have to train the second language so that the model can understand and detect it, and second we have to...
