Welcome to our course on planning a virtual agent project at boost.ai! In this course, we'll guide you through the step-by-step process of creating a successful virtual agent. Whether you're new to the world of virtual agents or simply looking to upgrade your existing one, this course is designed for you. By taking this course, you'll gain a strategic overview of how we plan a virtual agent project, making it ideal for project sponsors or anyone involved in overseeing the project. We'll cover the essential concepts and provide valuable insights to help you make informed decisions throughout the planning stage.