Automation rate, the bottom line
Automation rate is one of the best indicators of value for your virtual agent. How much of your traffic can you automate? What does it even mean to automate, and how do we measure it? In this session, we address...
Live Sessions: Season 3
This season contains: Automation rates, A/B testing, customer satisfaction, system actions, API connector flows, filters, processes, project roles, and a look back at boostcamp 2023.
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A/B testing, a look at new tools
A/B tests allow you to test new flow designs & to gather data on which performs best. Join us to take a look at how it works, how to set it up and talk about the best A/B test practices.
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Customer satisfaction: Does solved mean happy?
This session we dive into one of the most interesting KPIs on any project: Customer satisfaction (CSAT). What is the CSAT impact of a virtual agent? Can people be just as happy talking to a chatbot as talking to a...
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Advanced system actions showcase
In this session, we'll look at how to combine basic system actions with entity extractions, IF statements, API connectors and A/B testing to guide conversations efficiently and smartly.
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Your role in a successful project
In this session we take a look at virtual agent (VA) project management. Join us as we at boost.ai break down the lessons we’ve learned on how to successfully run a VA project.
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Building an API flow (feat. Mekonomen)
How do you begin implementing a custom API flow? In this session, one of our customers (Mekonomen) shares how they built their hugely successful flow to book appointments with a car mechanic. They share insights, unexpected payoffs, and tips &...
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Working with filters (feat. SEB and If)
In this session we have AI trainers Miika and Ruta from SEB and If respectively, who have worked with filters in their project for years. Hear their stories, their use cases and their advice to anyone thinking about implementing filters...
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Working with processes
In this session, we share tips and tricks to make the most of processes: building blocks that make our complex flows less cluttered, and give us more control over our content.
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Looking back at boostcamp 2023
Did you miss out on boostcamp? Or did you attend and still want more? In this session we’ll go through the highlights, the big themes, and some thoughts for the future. If you missed out then there might still be...
