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In this live session, we’ll take a closer look at Generative Action, the game-changing feature revolutionizing the way we think and work in the platform. Join Customer Education Specialists Kristian Wilhelmsen and Simeon Kristoffersen for a live demonstration, uncovering its...
Join us in this live to hear more about Roskilde municipality's use case for voice, the lessons learned by implementing it, and how it impacted their call center.
Join us this session to hear Tryg’s story, the benefits of building a 2nd line VA and their lessons learned from their many projects.
In this session, we’ll talk about thematic analysis as a way to get the most out of your written feedback and use it for improvements.
When you’ve worked hard to build a great virtual agent, there’s nothing quite as annoying as seeing your hard work go to waste. That’s what immediate escalations do. When users ask for a human right away, at the welcome message,...
This product update session will cover what’s new since August and what we’re working on next. So join us for a run-through of the newest features, an overview of changes, and some discussions on where we’re headed for 2024 led...
